Frequently asked questions
How do I cancel my membership?
All membership plans auto renew on a monthly or annual basis depending on the billing option chosen when signing up. To cnacel your membership at any time please send an e-mail to firstname.lastname@example.org.
Will I be charged when reserving space?
Membership accounts are not charged when reserving space on the scheduling calendar. If you exceed your membership hours or reserve a space not included in your membership package you will be invoiced seperately.
Can I insert a video in my FAQ?
Yes! Users can add video from YouTube or Vimeo with ease:
Enter App Settings
Click the "Manage Questions" button
Click on the question you would like to attach a video to
When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
That's it! A thumbnail of your video will appear in answer text box
How do I edit or remove the "FAQ title"?
The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.